Position currently open:
Senior Sales Engineer - Based in France (92)
Description:
Ipanema® is looking for a resourceful and self-starting Sales Engineer (SE). The SE will:
- Be willing to travel frequently to customer sites within North America, and to Europe for training and meetings
- Work closely with Ipanema's North American account managers and presales colleagues world-wide
- Be based in our Waltham, MA office and will report to the CTO North America
Main responsibilities:
The SE will be responsible for assessing the technical value of sales opportunities, which are initiated by the Account Managers and principals of Ipanema. Specifically, the SE must:
- Understand and be conversant with the company, its solutions, and products
- Participate in pre- and post-sales customer meetings in person, via telephone and via Webex/LiveMeeting
- Successfully design, configure, install and manage demos and pilots
- Provide feedback to the product management team and serve as a customer advocate
- Contribute to the completion of RFIs/RFPs in coordination with the sales team
- Conduct product training for end-users and partners
- Stay abreast of competitors and their products and be able to successfully position Ipanema’s solution
- Travel as necessary to customer sites
Required skills and experience:
- Background in one of (a) managed services for enterprises at a telco, ISP or MSP, (b) WAN application acceleration, or (c) enterprise network management
- Solid knowledge of WAN and LAN network design
- In depth knowledge of the TCP/IP protocol family, along with underlying transport mechanisms such as DSL, MPLS, carrier Ethernet, VLANs, routing and switching
- Application behavior knowledge, including of some subset of CIFS, MAPI, Sharepoint, HTTP/SSL, VoIP, streaming video, Citrix, and SAP
- Must be able to configure, administer and troubleshoot Solaris, Linux and Windows systems
- Understanding of the 7-layer ISO protocol model
- Advanced network and application troubleshooting skills
- Strong communication (written and oral) skills
- Strong organizational skills
- Enjoys working on a team
- Understanding of the use and deployment of Classes of Service (CoS) is a plus, as is knowledge of WAN optimization/acceleration/shaping products
- CCIE certification desired, but not required
Contact:
Please send us your resume and covering letter to the following address: joinus@ipanematech.com
Marketing Database Manager - Based in France (92)
Description:
Are you rigorous, dynamic and autonomous? We offer you the opportunity to join a dynamic and passionate company where notions of value, performance and teamwork are our everyday life.
Ipanema is looking to strengthen its team by recruiting a Marketing Database Manager. You will be part of the marketing team and work closely with both operational and end-user profiles. You will be in charge of managing existing and new projects related to the CRM tools (salesforce.com).
In this international role, you will be in daily contact with all business teams and local operations (7 countries).
Main responsibilities:
- To update, enhance and clean the global database
- To manage and update the marketing campaigns in the CRM system
- Interaction with sales and marketing operations
- To support and train users
- To create project documentation: to monitor the development and roll-out of new applications, the implementation of processes, and to produce training materials
Qualifications:
- Education: Bac+2/+3
- Fluent English (spoken and written)
- Ability to communicate clearly and effectively (both oral and written communication skills)
- Mastery of the Microsoft office suite (especially Excel)
- Technical skills requested: Apex Data Loader, salesforce.com administration basics
- Business skills requested: understanding of Sales and Marketing
Contact:
Please send us your resume and covering letter to the following address: joinus@ipanematech.com
English Bilingual Technical Editor - Based in France (92)
Part of the Customer Care department, your main responsibilities include:
- To collect technical information within the R & D department;
- To design and prepare documentation such as System User Manual or User Manuals for our equipment;
- To participate, in close collaboration with the Product Management team, to the development of marketing oriented documentation;
- To assist the Helpdesk team in the reviewing of technical notes (in English)
- To participate, together with our trainer, to the monitor our e-Learning projects.
Qualifications:
- Bilingual English compulsory;
- Education Master or technical writing degree or equivalent;
- 2 to 5 years experience in technical writing;
- Excellent writing skills in both English and French;
- Ability to write with a clear style;
- Great skills in research, organization and presentation of technical information;
- You are rigorous, communicator and have a good team spirit and you master the tools like Microsoft Office, Adobe, Epic, PhotoShop, FrameMaker...;
- Knowledge of networking technologies (LAN / WAN, TCP / IP) is a plus.
Contact:
Please send us your resume and covering letter to the following address: joinus@ipanematech.com
Product Marketing Manager - Based in France (92)
Description:
Reporting to the VP Product Marketing, you will share the responsibility for the outbound marketing activities for Ipanema’s product line. You'll conceive and develop sales tools that support the selling process of Ipanema’s products. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits is crucial. In your role, you will be the expert in buyers (how they buy and their buying criteria) and will transfer that knowledge to the sales channel. You will work in a unique high growth environment and will collaborate with driven and passionate world class professionals.
Key Responsibilities:
- Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of Ipanema’s products
- Sales optimization – analyze statistics from Ipanema’s CRM and craft recommendations to improve sales efficiency
- Product launch – plan the launch of new products and releases and manage the cross-functional implementation of the plan
- Market intelligence – be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how to crush them
Main requirements:
- Willingness to learn and acquire unique skills to grow your career
- 5+ years of software products experience
- Bachelor’s in business, marketing or engineering
- A passion for IT innovations and a desire to share it
- Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties
- Strong verbal communication skills (English)
- Very strong written communication skills (English)
- A constant need for consistency and perfection
- Ability to travel
Other requirements:
- 2+ years of experience in a field facing role
- Not afraid of ROI and Excel macros
- Experience in the field of WAN technologies and services
- Experience in the field of WAN Optimization Controllers or Application Performance Monitoring is a distinct advantage
Contact:
Please send us your resume and covering letter to the following address: joinus@ipanematech.com
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The Ipanema System enables any large enterprise to have full control and optimization of their global networks; private cloud, public cloud or both. It unifies performance across disparate networks. It dynamically adapts to whatever is happening in these networks and guarantees constant control of critical applications. It is the only system with a central management and reporting platform that scales to the levels required by service providers and large enterprises. Le système Ipanema permet à toute grande entreprise d’exercer un contrôle total et une optimisation maximale de ses réseaux WAN; cloud privé, cloud public ou les deux. Il unifie la performance au travers de réseaux hybrides et s’adapte dynamiquement aux changements sur le réseau pour garantir la performance des applications en toute circonstance. Ipanema est le seul système possédant une plateforme de gestion et de reporting centralisée qui s’adapte aux dimensions requises par les opérateurs télécoms et les grandes entreprises. The Ipanema System enables any large enterprise to have full control and optimization of their global networks; private cloud, public cloud or both. It unifies performance across disparate networks. It dynamically adapts to whatever is happening in these networks and guarantees constant control of critical applications. It is the only system with a central management and reporting platform that scales to the levels required by service providers and large enterprises. Das Ipanema System bietet großen Unternehmen eine Lösung zur lückenlosen Überwachung, Steuerung und Optimierung ihrer globalen Netzwerke in allen Cloud-Umgebungen: Private, Public und Hybrid Clouds. Das System sorgt für eine einheitliche, durchgängige Steuerung der Performance über unterschiedliche Netze. Das System nimmt dynamisch Anpassungen vor, sobald neue Situationen in diesen Netzwerken auftreten und garantiert die ununterbrochene Kontrolle geschäftskritischer Anwendungen. Es ist das einzige System mit einer zentralen Management- und Reporting-Plattform. Aufgrund seiner hohen Skalierbarkeit deckt es die Anforderungen großer Telekommunikationsanbieter und großer Unternehmen ab. |
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